Moderator, Insurance Innovators Summit

Event overview

• The Insurance Innovators Summit was held over two days, 4 and 5 November 2025.
• It was hosted at the Business Design Centre in London, serving as a key global gathering for the insurance and insurtech sectors.
• The summit brought together C-suite leaders, innovators and disruptors from the global insurance and insurtech ecosystems.
• One of the key roles at the event: Juliette Foster acted as moderator, guiding the conversations on stage, ensuring seamless flow of insights and facilitating collaboration.

Purpose & themes

• The summit’s purpose centred on transformative strategies for the insurance industry and creating a platform for collaboration across the sector. Specifically it aimed to:
• Explore how insurance companies and insurtech innovators can disrupt, adapt, and innovate in a rapidly changing environment (digital transformation, regulatory pressures, climate risk, customer expectations).
• Facilitate high-level discussions among decision-makers to share best practices, lessons learned and forward-looking strategies.
• Create a space for networking, partnership-building and showcasing new ideas or technologies that could reshape insurance.

Role of the moderator

Juliette Foster’s role as moderator was critical. She:

• Facilitated dynamic discussions among leadership from across the sector — ensuring voices from established insurers and emerging insurtechs were heard.
• Managed multiple stages, likely parallel sessions, and helped maintain the flow of insights from one session to another.
• Guided conversations to be meaningful and actionable rather than generic — focusing on how to shape the future of insurance rather than merely summarising existing practice.
• The listing emphasises her role in bringing together “C-suite leaders, disruptors, innovators” which means the sessions likely included panels, keynotes, fireside chats and perhaps breakout sessions.

Audience & significance

• The target audience: senior executives (C-suite), board members, heads of innovation, insurtech founders, digital transformation leads, regulators and advisory/investment partners.
• Because the summit is described as a “pivotal platform for shaping the future of insurance”, it holds significance for industry trend-spotting, launching new initiatives, and forging cross-industry collaborations.
• With global participation implied (“global insurance and insurtech ecosystems”), the insights and connections were likely international in scope — useful for attendees from outside the UK too.

Why it matters

• The insurance industry is undergoing major disruption: digitalisation, customer expectations, climate risk, regulatory change and new business models (on-demand cover, embedded insurance, parametric insurance, etc.). A summit like this helps leaders stay ahead.
• By bringing together established insurers and insurtech startups, such events can foster innovation pathways that might otherwise struggle to find traction.
• For a moderator-led event, the flow and quality of discussion matter: strong moderation (such as by Juliette Foster) helps ensure the sessions deliver value beyond just networking.
• For attendees, the connections made, the idea-generation and the learning from peers can help inform strategy, investment and operational decisions.

Possible key topics (inferred)

• While the public listing doesn’t give a full agenda, given the nature of the event and the description, likely topics included:
• Digital transformation of insurance operations (claims, underwriting, customer experience)
• Insurtech trends: embedded insurance, usage-based insurance, parametric models
• Collaborations between legacy insurers and startups
• Data & analytics, AI in insurance, risk modelling
• Climate, ESG and their implications for underwriting & product design
• Regulatory change and how insurers must adapt
• Customer experience and shifting consumer expectations
• New distribution models and partnerships (insurtech, platforms, ecosystems)
• Global perspective: how different markets are evolving and what can be learned.

What to take away

If you attended (or plan to apply lessons from it), here are useful take-aways:

• Capture actionable insights: what did leading insurers reveal about what’s working (and what’s not)?
• Identify partners or innovators: did you meet or see new ventures you can collaborate with?
• Follow-up: post-summit, revisit your strategy in light of what you learned; what changes will you implement?
• Continue the conversation: such events are just the start — maintain the connections and engage in follow-on discussions or pilot projects.
• Reflect on your own organisation: how does your business compare to the discussions at the summit? What gaps exist and how will you address them?